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Have questions about flight compensation or need assistance with your claim? Our team is ready to help you get the compensation you deserve.
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Frequently Asked Questions
How long does it take to process a claim?
Most claims are processed within 2-3 months. After we send the legal demand letter, airlines typically respond within 30 days. If they don't respond or reject the claim, we may need to escalate further.
What fees do you charge for your service?
We charge a one-time fee of $19 to generate and send the legal demand letter. If we need to escalate your case to our legal partners, they work on a no-win, no-fee basis, taking a percentage only if your claim is successful.
Can I check the status of my claim?
Yes, you can track the status of your claim in your dashboard. We also send email notifications for any updates or changes to your claim status.
What information do I need to submit a claim?
To submit a claim, you'll need your flight details (airline, flight number), travel dates, and information about the disruption. Supporting documents like boarding passes or booking confirmations are helpful but not required.